Toolbox Topic: Risk Normalization

Every day, we must take caution to make sure we do not normalize risks, both at work and at home. 

What is risk normalization? It is a state of mind or situation in which:

• We accept risky/dangerous practices or conditions over time.
• We make a conscious decision to accept risks that were not originally acceptable.
• We ignore an unsafe condition because we see it every day.
• Workplace safeguards are continuously bypassed without authorization.

What causes risk normalization?

• Complacency.
• The absence of incidents from unsafe conditions and/or behaviors.
• A conscious decision by an employee to ignore safe work practices.
• Taking shortcuts to meet deadlines or gain efficiencies.

What are the signs?

• The regular occurrence of incidents related to poor behaviors.
• Improper use and care of tools and equipment.
• Lack understanding or knowledge of basic safe work practices and procedures.
• Workers not being able to bring up unsafe behaviors and conditions due to fear of retaliation.

How can we prevent risk normalization?

• Promote the Danos value of safety.
• Respectfully intervene when unsafe behaviors are observed.
• Ensure safe work practices and policies are adhered to.
• Report all unsafe conditions. If you see it, you own it.
• Always perform proper maintenance and inspections on equipment.